Get in Touch With Us
Got a question about one of the crypto casinos we cover, spotted something that needs updating, or want to flag an issue with a listing? This page explains how to get in touch with Best Bitcoin Casinos and what we can (and can't) help with.
How to Reach Us
Email is the best way to contact our team. Send your message to [email protected] and a real member of our team will read it — we don't rely on auto-replies to stand in for an answer. We aim to respond within two working days, though this can run a little longer during busier periods.
A quick note on what you're getting in touch about helps us route your message to the right person faster. If it relates to a specific site, tell us which one and what you noticed — a bonus term, a payout detail, a licensing question, and so on.
What We Can Help With
- Questions about our reviews — If something in one of our casino write-ups, comparison tables or scoring is unclear, ask us to explain how we reached it.
- Corrections — Crypto casino terms, bonuses and licensing details change. If you think something on the site is out of date or wrong, we want to know so we can look into it.
- Content suggestions — If there's a coin, a payout issue or a topic around crypto gambling in the US you'd like us to cover in more depth, tell us.
- Partnership or editorial enquiries — If you represent a brand or organisation and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward relevant support, and you can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock.
What We Can't Do
We're an independent review and comparison site, not a casino operator, a payment processor or a regulator. That means we can't access anyone's casino account, process a withdrawal, resolve a dispute with an operator, or offer legal or tax advice about gambling winnings or crypto gains. For account-specific issues, contact the casino's own support team directly. For tax or legal questions, a qualified professional is the right place to go — we can point you toward general information, but nothing on this site should be read as definitive advice.
Why Accuracy Matters to Us
Our rankings and write-ups are built from research into coin support, licensing, payout speed and bonus terms, and we disclose commercial relationships openly — some of the operators we cover pay us if a reader signs up through our site, but that never decides where a casino sits in our rankings. If you've read one of our pages and think we've got a detail wrong, told you something misleading, or missed a material condition on a bonus, that's exactly the kind of message we want. It's also worth checking our page on trusted non-GamStop casinos in the UK if you're comparing options outside the US market and want to understand how that landscape differs.
Before You Message Us
A few reminders that apply across the whole site: every operator we review requires players to meet a minimum age (18+ or 21+ depending on the site and your state), offshore crypto casinos operate in a legal grey area for US players rather than under any US regulator's licence, and players are responsible for checking their own state's laws before signing up anywhere. If your message touches on any of these points, let us know your state and situation as clearly as you can so we can give you a useful, honest answer rather than a generic one.